Privacy Policy

At Cherami, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share personal data when you use our services.

1. Data We Collect

From Leads: Names, professional emails, job titles, companies, LinkedIn or professional data sourced via tools like Apollo or LinkedIn.
From Clients: Contact info, API keys, login credentials (when voluntarily provided), project data.

2. How We Use Your Data

We process this data to:

Provide B2B lead generation and automation services.
Personalize cold outreach campaigns.
Set up and manage client automations (e.g. Instantly, Apify, OpenAI).
Deliver customer support.
Comply with legal and contractual obligations.

3. Data Storage & Security

Data is securely stored on restricted-access platforms such as Google Sheets and Google Drive. Passwords and API keys are handled with care and never shared externally. Access is limited to authorized personnel only.

4. Data Sharing

We may share data with:

Third-party service providers such as Google Workspace, Apollo, Instantly, Make, or OpenAI.
Clients (in case of lead sourcing and service execution).
Authorities when required by law.

We do not sell or rent your data to anyone.

5. Your Rights (GDPR)

If you're located in the EU, you have the right to access, correct, delete, or restrict the use of your data. To exercise your rights, contact us at waniss@cherami.ai.

6. Data Retention

We keep lead and client data only as long as necessary for the purposes described. API keys and passwords are deleted when the project ends unless otherwise agreed.

7. International Transfers

Some of our services involve data transfers outside the EU. We ensure appropriate safeguards are in place to protect your data, including Standard Contractual Clauses where necessary.

8. Contact & Updates

We may update this Privacy Policy over time. We’ll notify you of significant changes. For questions or requests, email us at waniss.lourguioui@cheramilabs.com.